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Why buy from Amsterdomme?
Amsterdomme is a boutique, women-owned, queer-inclusive pleasure brand built around erotic empowerment, safety, and confidence. The shop features a wide collection of high-quality toys sourced from trusted, reputable manufacturers. Everything in the store meets strict standards for quality, materials, body-safety, and performance.
What sets Amsterdomme apart is the guidance that surrounds the products. I offer curated kits and a monthly featured toy designed to help you explore your erotic life with intention. These special selections come with written descriptions and instructions you can trust. I am launching a Patreon where I will share deeper, more sensual audio guides for the featured items.
You get access to a brand that cares about your pleasure, your safety, and your growth—not just the transaction. This is your portal into a more confident, playful, powerful erotic self.
I am new to sex toys. Can you help me choose?
Yes. If you need guidance, message me with your desires and interests. I offer clear, shame-free, queer-inclusive support. You may also explore the curated kits and featured toys, which are specifically selected for those who need more structure, direction, and clarity.
I can also be your personal shopper. You can book a call or video call with Amsterdomme to guide you: https://amsterdomme.com/product/goddess-personal-shopper/
What is the return policy?
For health and safety reasons, returns on intimacy products are restricted. Once a product has been opened, unsealed, or used, it cannot be returned. This ensures that every customer receives new, clean, untouched items.
If your item is unopened and you believe it qualifies for a return, contact Amsterdomme. Requests are reviewed carefully on a case-by-case basis. We follow safety and hygiene standards for intimacy products and make decisions with transparency and fairness.
What if my product arrives damaged or defective?
Any toy that arrives damaged, broken, or defective is eligible for a 100 percent refund. Email goddess@amsterdomme.com with:
Your order number
A photo of the issue
Once verified, we will issue a full refund promptly. We stand behind product quality and want your experience to begin perfectly.
Do you ship discreetly?
Yes. All orders are shipped in plain, unmarked packaging with no reference to Amsterdomme or the product category. Your privacy is protected from checkout to delivery.
How long does shipping take?
Delivery times vary and will be shown at checkout but usually it’s one to three days. Some curated kits and seasonal packages include free shipping, which will be noted on the product page.
Do you provide instructions or guidance?
Yes. Curated kits and the Toy of the Month come with clear, accessible descriptions on how to use them safely and confidently. Patreon (launching in January 2026) members receive expanded erotic audio guides.
Because the shop offers hundreds of products, not all items will have individualized instructions. However, all toys are body-safe, thoughtfully sourced, and selected from trusted manufacturers.
How do I track my order?
After purchase, you will receive a confirmation email. When your order ships, you will receive tracking information so you can follow the delivery in real time.
Terms and Conditions for Amsterdomme.com
Last Updated: [Nov 29, 2025]
Welcome to Amsterdomme.com. By accessing or using this website, you agree to the following Terms and Conditions. Please read them carefully before using our services. If you do not agree with any part of these Terms, do not use the website.
1. Definitions
“We,” “Us,” “Our,” “Amsterdomme” refer to the owner and operator of Amsterdomme.com.
“You,” “Customer,” “User,” refer to any person accessing or using the website.
“Products” refer to all intimacy goods, accessories, digital content, and services sold on the website.
2. Eligibility
This website is intended for adults only. By using Amsterdomme.com, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.
3. Products and Services
Amsterdomme sells intimacy products, accessories, digital guides, and optional personal-shopper consultations. All product descriptions, prices, and availability are subject to change at any time without notice.
We make every effort to display products accurately; however, variations may occur due to manufacturing or digital rendering.
4. Orders and Payments
All orders are processed through our secure payment systems. By placing an order, you agree to provide accurate, complete billing information and authorize charges to your selected method of payment.
We reserve the right to refuse, cancel, or limit any order at our discretion, including cases involving suspected fraud or violations of these Terms.
5. Shipping
Products are shipped either directly from our warehouse, fulfillment partners, or dropshipping partners.
Shipping times vary based on location. Estimated delivery dates are provided for convenience and are not guaranteed.
Discreet packaging is used.
6. Refunds and Returns
For health and safety reasons, intimacy products cannot be returned once opened or used.
Unopened and unused items may be eligible for return at our discretion and in accordance with applicable laws.
Any toys delivered damaged or broken will be refunded 100 percent. Other refund requests will be reviewed on a case-by-case basis.
To initiate a refund inquiry, contact: goddess@amsterdomme.com.
7. Digital Content and Subscription Services
Digital guides, audio files, and other downloadable or streaming products are non-refundable once delivered.
Subscription boxes or monthly digital content may have additional terms provided at checkout.
8. Personal Shopper Sessions
Personal Shopper consultations include a 30-minute call.
Bookings are final once confirmed.
Cancellations or rescheduling must be requested at least 24 hours in advance.
No-show appointments are non-refundable.
9. Privacy Policy
Your privacy is a core priority of Amsterdomme.
9.1 Data Collection
We collect only the data necessary to fulfill your order, deliver services, and maintain the website. This includes:
Name
Contact information
Shipping and billing details
Payment information (processed securely by third-party providers; we do not store full card details)
Voluntary data you provide (e.g., form submissions, customer service inquiries)
9.2 Data Usage
Your data is used only for:
Processing orders
Shipping products
Managing your account
Providing customer support
Improving site performance
Sending optional marketing communications (only with your consent)
9.3 Data Sharing
We do not sell, trade, or share your personal data with third parties for marketing or advertising.
We share data only with essential service providers such as:
Payment processors
Shipping partners
Technical support providers
These partners receive only the minimum information required to perform their services.
9.4 Data Protection
We maintain appropriate technical and organizational measures to protect your information from unauthorized access, loss, or misuse.
9.5 Cookies and Tracking
This website may use necessary cookies for functionality and optional cookies for analytics. Users may adjust cookie settings in their browser at any time.
9.6 EU/EEA Rights (GDPR)
If you are located in the EU or EEA, you have the right to:
Access your personal data
Request corrections
Request deletion
Withdraw consent for marketing
Request data portability
To exercise these rights, contact goddess@amsterdomme.com.
10. Age Verification
Some parts of the site may require age verification to comply with local laws or payment processor requirements. By using the site, you agree to provide accurate age information when requested.
11. Intellectual Property
All content on Amsterdomme.com—including text, images, branding, product descriptions, audio content, course materials, and trademarks—is the exclusive property of Amsterdomme unless otherwise stated.
Unauthorized reproduction is prohibited.
12. Prohibited Conduct
Users agree not to:
Use the website for illegal activities
Attempt to disrupt site operations
Upload harmful or malicious files
Harass or harm other users or staff
Misuse booking systems or communication tools
13. Limitation of Liability
Amsterdomme is not liable for:
Any damages resulting from misuse of products
Delays or interruptions in site availability
Third-party service failures
Any indirect, incidental, or consequential damages
Product use is at your own discretion and responsibility.
14. Governing Law
These Terms are governed by the laws of the Netherlands. Any disputes arising from the use of this website shall be resolved in Dutch courts.
15. Changes to Terms
We may modify these Terms at any time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the website signifies acceptance of the updated Terms.
16. Contact Information
For questions regarding these Terms or any aspect of the site, contact:
Email: goddess@amsterdomme.com
Website: https://amsterdomme.com